Help Centre - Owner

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What is the instant booking option?

This option allows renters to book your vehicle without you approving the request.

Thus, the renter can directly proceed to the payment of the rental and confirm their booking, you will only be informed of the rental once it has been confirmed.

 

Important!

When activating instant booking, you commit to being responsive and attentive to your requests.

Since you cannot refuse an instant booking (except if the renter has made an error), you must imperatively keep your calendar up to date along with all the necessary information available to the renter in your description and preferences.

Updating your calendar, preferences, number of minimum rental days and rates must be checked before activating instant booking. 

All additional requirements must be included in the description of your ad. 

We will not be able to cancel a booking without proof of force majeure.

If the request does not suit you (settings on your advert not respected, renter requirement is unreasonable, etc.), you must cancel the booking within 24 hours directly from your dashboard.

 

You can manage this feature at any time via your account in the "My listing" section then "Preferences".